Privacy Policy

Understand how we protect your personal information and ensure confidentiality in all our services
AMER CENTER FALCON VISION

Privacy Policy

Falcon Vision Government Transaction Center

Last Updated: April 24, 2026

At Falcon Vision Government Transaction Center, we are committed to safeguarding your personal information and ensuring the confidentiality of all services we provide. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services.

By accessing, browsing, or using our services, you acknowledge and agree to the terms of this Policy. If you do not agree with any part of this Policy, we kindly ask you to discontinue use of our platforms immediately.

1. Introduction & Commitment

At Falcon Vision Government Transaction Center, we recognize that the confidentiality of your personal documents is paramount. This Policy serves as our formal commitment to safeguarding the data you entrust to us. We handle all information with the highest standards of integrity and in full compliance with UAE data protection regulations and administrative standards.

2. Who We Are

Falcon Vision Government Transaction Center is a government-authorized service center located in Dubai, UAE. We specialize in providing comprehensive support for UAE government services, including document typing, visa applications, residency documentation, Emirates ID services, and related government transactions.

Note: While we are an authorized service provider, we are not a government entity.

3. Information We Collect

Personal Information: Full name, contact number, email address, Emirates ID copies, passport details, and vital documents related to visa or residency processing.

Direct Submissions: Messages and documentation submitted via contact forms, official WhatsApp channels, customer support inquiries or webmail’s.

Log Files: Falcon Vision follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. How We Use Your Information

We utilize your data to:

Facilitate the accurate typing and submission of visa, Emirates ID, or residency applications to relevant authorities.

Respond to service inquiries, provide quotes, and manage appointments.

Deliver customer support and provide real-time updates on your service status.

Analyze trends and gather demographic information through log files to improve website performance and user experience.

5. Cookies and Tracking Tools

Our digital platforms may use cookies and similar tracking tools to save your preferences for future visits and measure site analytics. You can disable cookies in your browser settings, though this may limit the functionality of certain online services.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, consumers have the right to:

Request Disclosure: Request that disclose the categories and specific pieces of personal data collected about consumers.

Request Deletion: Request that delete any personal data about the consumer that has been collected.

Request Non-Sale: Request that not to sells a consumer’s personal data. (Note: Falcon Vision does not sell your personal data).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Data Security & Transfers

We implement organizational security measures, including SSL encryption and secure internal protocols, to protect your personal information from unauthorized access or disclosure. To fulfill certain administrative requirements, your data may be processed on secure servers. We ensure that any such processing complies with UAE data protection regulations.

8. Disclaimer

Falcon Vision Government Transaction Center is an independent, government-authorized service provider. We specialize in administrative support, document typing, and processing. Please be advised that while we facilitate these transactions, we are not a government department. The final decision and approval for all applications rest solely with the respective UAE government authorities.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a new effective date. Your continued engagement with our services implies acceptance of these changes.

10. Contact Us

For questions, data access requests, or privacy-related concerns, please contact us:

Phone: +971 42399498

Email: feedback@amerfalcon.ae

Address: Amer Falcon vision, Al mana building, Al khabiasi, Dubai, UAE